A Different Perspective On Private Investigations
At Erskine Investigative Services, LLC, we are a licensed, bonded, and insured private investigator firm headquartered in Shippensburg, Pennsylvania. Our team of experts conducts professional investigations and surveillance of all kinds for attorneys, law firms, insurance companies, corporate clients, and private citizens throughout Pennsylvania, New Jersey, and Maryland.
Our Mission
Our mission is to provide our clients with the most efficient and cost-effective investigative services, while maintaining the highest level of professionalism, integrity, and discretion. We understand that every case is unique and requires a customized approach to uncover the truth and provide our clients with the evidence they need to make informed decisions.
Our Services
We offer a wide range of professional investigative services, including active and passive surveillance, civil and criminal litigation support, process serving, insurance fraud investigations, worker's compensation investigations, malpractice claims investigations, personal injury investigations, infidelity investigations, child custody investigations, missing person investigations, and pre-marital background checks. Our team of experts is dedicated to providing our clients with the most accurate and reliable information possible, using the latest technologies and techniques to gather evidence and uncover the truth.
Our Team
Our team of experienced investigators is led by Bob Erskine, a 9-year Army veteran and former Department of the Army police officer. Bob has conducted thousands of insurance and domestic-type investigations and has earned an Associate's degree in criminal justice. Our team is committed to providing our clients with the highest level of service and professionalism, while maintaining the utmost discretion and confidentiality.
Our Vision
At Erskine Investigative Services, we believe that knowledge is power, and our vision is to provide our clients with the facts they need to make intelligent decisions. We believe that our clients deserve the truth, and we are dedicated to uncovering the truth, no matter how complex the case may be. Our team of experts is committed to thinking outside the box and using creative and innovative approaches to gather evidence and uncover the truth.
Why Choose Us
At Erskine Investigative Services, we understand that hiring a private investigator can be a daunting task. That's why we offer a free consultation to discuss your case and provide you with a personalized approach to solving your problem. Our team of experts is dedicated to providing you with the highest level of service, professionalism, and discretion, while maintaining the utmost confidentiality.
Unsatisfactory Customer Service
The author, Megan Harris, expresses disappointment with the company's customer service. She feels that the representative she spoke with was dismissive and unprofessional. According to Megan, the representative immediately jumped to conclusions, implying that she was overstating the situation by saying there were "bugs" in her house. Megan takes issue with this, pointing out that in today's digital age, "bugs" can refer to any technical issue, not just insects.
Megan believes that her life has been negatively impacted by the situation, and she feels that the representative was overly defensive and accusatory. She accuses the representative of "weird" behavior, implying that their reaction was unjustified.
Key Issues
- Unprofessional and dismissive customer service
- Lack of understanding and empathy
- Unwarranted accusations and defensiveness