Empowering Information, Ensuring Justice
At Beacon Investigative Solutions, we are a nationwide private investigation firm committed to providing cost-effective, timely, relevant, and reliable investigations to the private, corporate, legal, insurance, and law enforcement communities. Our mission is to provide tailored investigative solutions that meet the unique needs of our clients.
History and Expertise
Founded by experienced investigators with a deep understanding of the investigative process, Beacon Investigative Solutions has built a reputation for excellence across the United States. With a team of former FBI Special Agents and former law enforcement officers, we pride ourselves on our expertise in providing specialized investigative services.
Investigative Services
Our team of experienced investigators provides a comprehensive range of investigative services, including:
Accident Investigations: We conduct thorough investigations into accidents, ensuring that our clients receive accurate and reliable information.
Background Investigations: We provide detailed background checks that go beyond basic database searches, covering civil, criminal, financial, and personal histories for a range of clients.
Asset Searches: We offer nationwide asset search services, with high success rates in uncovering financial assets for various clients while ensuring legal compliance.
Corporate Investigations: We provide comprehensive corporate investigative services, including M&A due diligence, fraud investigation, and brand protection.
Fraud Investigations: We specialize in investigating financial fraud, intellectual property and trademark infringement, computer forensics, corporate theft, trade secret protection, environmental issues, wrongful death, product liability, probate cases, child custody, and police misconduct.
Surveillance Services: We provide discreet surveillance services to gather evidence and monitor individuals, all while adhering to the highest ethical standards.
Client Support
At Beacon Investigative Solutions, we understand the importance of client support. Our dedicated team is committed to providing exceptional service, ensuring that our clients receive the highest level of attention and expertise.
Locations and Licenses
Beacon Investigative Solutions is licensed and bonded in over 40 states, allowing us to provide local investigative expertise across the United States. From Sacramento to New York City, no other private investigation firm can match our breadth and depth of local investigative expertise.
About Our Team
Our team of experienced investigators is led by former FBI Special Agents and former law enforcement officers, ensuring that our clients receive the highest level of expertise and professionalism.
Poor Customer Service Experience
The reviewer, Amber A., had a negative experience with an investigator named Mike. The encounter was marred by Mike's condescending attitude, rudeness, and haughtiness. The call was brief, lasting only 30 seconds, and Mike would frequently cut Amber off while asking questions. He would also address her in a patronizing manner, repeatedly saying her name in an off-putting tone. When Amber requested that Mike stop talking down to her, he became defensive and abruptly told her to find someone else before hanging up on her.
Author's Frustration with the Investigator's Behavior
The reviewer's frustration stems from Mike's unprofessional behavior, which made her feel disrespected and belittled. The investigator's dismissive attitude and lack of respect for Amber's time and concerns led to a hostile interaction that ended abruptly.
